Business > Change the World

Walmart CEO: ‘You've Got to Be Able to Manage Change'

9 monthes ago   |   By

Walmart CEO Doug McMillon was on his way to lunch with his wife when he got the call. It was Saturday, Aug. 3, and it had already been a sad and tumultuous week at the company. A few days earlier, at a Walmart in Southaven, Miss., an associate-as Walmart calls its employees-had shot and killed the store manager and a department manager. Now, McMillon was told, a new crisis was unfolding: There was an active shooter in a Walmart store in El Paso.
McMillon immediately diverted his route to Walmart's Bentonville, Ark., headquarters, and his wife dropped him off. He went straight to Walmart's...
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Fortune Interview: Walmart CEO Doug McMillon on Automation, Training 2.2 Million Workers, and the Tragedy in El Paso

Fortune Interview: Walmart CEO Doug McMillon on Automation, Training 2.2 Million Workers, and the Tragedy in El Paso

9 monthes ago   |   By

Spend a few minutes talking with Walmart CEO Doug McMillon about his company, and it's a good bet that he'll touch on the importance of learning. Walmart, he will tell you, is a “learning organization.” He believes it is crucial that his employees-or associates, as Walmart calls them-be lifelong learners to adapt to a fast-changing retail landscape. And McMillon himself is focused on the continual learning he must tackle to lead his massive company successfully through the process of digital transformation.
But even as McMillon, 52, keeps his focus on the future, his company's day-to-day...
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