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Facebook Has Been Paying Contractors to Transcribe Users' Facebook Messenger Voice Chats

12 days ago   |   By

Facebook Inc. has been paying hundreds of outside contractors to transcribe clips of audio from users of its services, according to people with knowledge of the work.
The work has rattled the contract employees, who are not told where the audio was recorded or how it was obtained - only to transcribe it, said the people, who requested anonymity for fear of losing their jobs. They're hearing Facebook users' conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed, the people said.
Facebook confirmed that it had been transcribing users' audio and said...
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Facebook has been using contractors to transcribe Messenger voice chats

Facebook has been using contractors to transcribe Messenger voice chats

12 days ago   |   By

How. Does. This. Keep. Happening.
What you need to know
A report indicates that Facebook was paying third parties to transcribe Messenger audio conversations.
The conversations were anonymous and often "vulgar."
Facebook says it has since stopped this human review process.
Were you sitting there to yourself and thinking, "Gee, it's been too long since Facebook screwed up?" Me neither, but that's exactly what's happened. Again. According to a report from Bloomberg , Facebook has been paying hundreds of third-party contractors to listen to and transcribe audio conversations from Facebook...
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Facebook Stops Recording Users' Audio, as Contract Transcriptionists Express Ethical Concerns

12 days ago   |   By

Facebook has been paying hundreds of outside contractors to transcribe clips of audio from users of its services, according to people with knowledge of the work.
The work has rattled the contract employees, who are not told where the audio was recorded or how it was obtained-only to transcribe it, said the people, who requested anonymity for fear of losing their jobs. They're hearing Facebook users' conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed, the people said.
Facebook confirmed that it had been transcribing users' audio and said it...
Read more ...

 

Facebook reportedly hired people to transcribe voice calls made on Messenger

12 days ago   |   By

Facebook hired people to transcribe Facebook Messenger voice chats, according to a report.
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Facebook paid contractors to transcribe users' audio: Bloomberg

12 days ago   |   By

Facebook Inc has been paying outside contractors to transcribe audio clips from users of its services, Bloomberg reported on Tuesday, citing people familiar with the matter.
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Facebook has been collecting audio from some voice chats on Messenger and paying contractors to listen to and transcribe them

Facebook has been collecting audio from some voice chats on Messenger and paying contractors to listen to and transcribe them

12 days ago   |   By

Facebook has been collecting audio from users' voice chats and paying outside contractors to transcribe them, Bloomberg's Sarah Frier reported on Tuesday.
Users affected are those that opted into having their voice chats transcribed, Facebook told Bloomberg. But the company doesn't disclose in its data-use policies that it collects audio from users or that it sends such data to human transcribers, Bloomberg reported.
Facebook collects and has contractors transcribe the audio data to check the accuracy of its automated speech recognition systems, according to Bloomberg.
Facebook said it...
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